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Privacy Policy

This Privacy Policy governs the manner in which Boost Fitness, LLC collects, uses, maintains, and discloses information collected from users of Boost Services. Boost Services include the Boost Website (https://boostfitnessapp.com), Boost Forums and Blogs, Boost Training App, and any other apps or services provided by Boost.

Personal Information We May Collect

When ordering or registering for any Services, you may be asked to enter:

  • Name and Date of Birth
  • Contact information (Mailing Address, Phone Number, Email Address)
  • Activity levels and Food Intake
  • Any other personal information you provide to help you with your experience

When We Collect Information

We collect information when you:

  • Register or make a purchase
  • Sign up for our newsletter
  • Respond to a survey or marketing communication
  • Fill out a form or submit content
  • Make in-app purchases

We also collect technical information automatically:

  • IP address of your device
  • Browser name and device type
  • Operating system and Internet service provider

How We Use Your Information

We use collected information to:

  • Provide services you have requested
  • Personalize your experience
  • Improve our Services
  • Respond to customer service requests
  • Administer contests, promotions, or surveys
  • Send periodic emails regarding orders and services

How We Share Your Personal Information

We do not sell, trade, rent or otherwise transfer your personal identification information to others unless we provide you with advance notice. We may share information with:

  • Third party service providers that help operate our business
  • Companies that provide services such as website hosting
  • As permitted or required by law

How We Protect Your Information

We use reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information. However, we cannot guarantee absolute security of data transmitted over the Internet.

Corrections and Deletions

To correct your personal information:

  • Log on to your User Account and change information in your User Profile
  • Send an email to info@boostfitnessapp.com requesting correction

To request deletion of your personal information:

  • Send an email to info@boostfitnessapp.com requesting deletion

Cookies

Yes, we use cookies to understand and save user preferences, keep track of advertisements, and compile aggregate data about site traffic.

Data Retention

We keep your personal information only for as long as it is needed for the purposes it was collected for:

  • Account information (name, date of birth, contact details) is retained for as long as your account remains active.
  • Activity levels, food intake and training history are retained while your account is active so you can view your progress over time.
  • Purchase and transaction records are retained for up to 7 years, as required by tax and accounting law.
  • Newsletter and marketing preferences are retained until you unsubscribe.
  • Technical information (IP address, device and browser data) is retained for up to 12 months.
  • Support correspondence is retained for up to 24 months after your request is resolved.

If your account is inactive for 24 consecutive months, or if you email info@boostfitnessapp.com to request deletion, we delete your personal information from our active systems within 30 days and from our backups within 90 days. We retain only the limited records we are legally required to keep; everything else is permanently deleted or irreversibly anonymized once its retention period ends.

Children's Privacy

Our Services are intended to be used by individuals over the age of 18. We do not knowingly collect personal information from children under 13 years of age.

Contact Us

If you have questions regarding this privacy policy, contact us at info@boostfitnessapp.com